View of Eiger mountain. View of Eiger mountain.


On this page, you will find useful information about your stay with us.

Frequently Asked Questions

Check-in is possible around the clock. Our reception is staffed from 16:00 to 19:00. After that, we will deposit your key in our key safe at the entrance.

Check-out is possible from 07:00 to 11:00.

We offer three different parking options:

  • Outdoor parking spaces (CHF 10 per day)
    directly at the hotel, but located on a narrow and steep road
  • Garage in the hotel (CHF 20 per day)
    Only suitable for mid-size cars, as it is very tight
  • Reserved parking spaces in the Sports Center parking garage (CHF 15 per day)
    VANs or SUVs also possible, 300 m away on foot.

In addition, there are public parking lots and parking garages nearby. We are happy to help you find a suitable spot for your vehicle.

Trains from numerous European cities run daily to Interlaken. From there, direct connections take about 35 minutes to Grindelwald.

From the train station, you can reach us in about 7 minutes on foot. Alternatively, you can use the local bus or take a taxi to the hotel.

We accept the following payment methods:

  • Cash (CHF, EUR)
  • Maestro
  • Master Card
  • Visa
  • JCB
  • Diners Club
  • American Express
  • WIR
  • Reka

Have we not answered your question? Contact us. We are very happy to help!

Our Tips for Your Holiday Planning

As a guest you will receive the Grindelwald Guest Card. You can use the local bus and ski bus, the library and cross-country ski trails free of charge. You also receive discounts on numerous attractions.

The website of Grindelwald Tourism offers a good overview of excursion destinations and events.

Below you will find our tips for your leisure and holiday planning: